Dedicated helpline on Toll Free number with IVRS has been installed at Bank's Contact Centre in India, for NRIs. the dedicated helpline Toll Free Numbers from BELGIUM and NETHERLANDS are:
The following facilties are available to NRIs on helpline:
ATM Card services - card features, card blocking, trouble-shooting, utility bill payment etc.
Account information - account balance and details of transactions
Internet Banking facility - features, user id, password, trouble shooting, fund transfer, bill payment etc.
Product enquiry - On deposit and loan products for NRIs, services including remittance facility etc.